REGISTRATION · VERIFICATION CODES · IDENTITY CHECKS
Binance sign-up
guides & help
Learn how to create a Binance account and verify your identity.
Find help with missing verification codes, sign-up errors and failed identity checks.
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COMMON SIGN-UP PROBLEMS
Sign-up problem?
Find a solution.
Not receiving a code? Code expired? Identity check failed or still pending? Select your problem below.
Explore all guides- Binance Email Verification Code Not Received: What to Check
Find missing codes in spam or deleted mail; check mailbox storage, forwarding and Apple Hide My Email addresses.
- Binance SMS Verification Code Not Received During Sign-Up
Check country codes, dual SIM reception, roaming, SMS filters and the response on the verification page.
- Binance Verification Code Invalid or Expired: Check the Right Code
Code arrived but is rejected? Check the request, old messages, expiry, pasting and autofill.
- Binance Identity Verification Failed: What to Check First
Read the rejection for your application, check what needs correcting, and choose between new documents, changes and official review.
- Binance Face Verification Failed: Camera, Liveness Check or Result
Camera black, liveness check stuck or review failed? Check permissions, the preview, capture instructions and the result notice.
- Binance Identity Verification Still Under Review: What to Check
How long does verification take? Check review and document requests, compare app and website status, and ask about an overdue application.
More sign-up and verification topics
- What do you need to sign up for Binance?
- How to find the official Binance website and app
- Binance too many attempts: what to check
- Binance email or phone number already registered
- Binance sign-up problems: troubleshoot by error
- Where to enter a Binance referral code
- How to complete Binance identity verification
- Binance identity document rejected
- Binance country of residence and identity details
- Binance identity already verified on another account
- Binance proof of address rejected
HOW TO FIND A GUIDE
How to find help with your problem
- 01Read the error message
Note the error message or review status shown on the page.
- 02Find the matching guide
Search for the message or browse by problem.
- 03Follow the checks
Check each item. If the problem remains, read how to contact official support.
Guides are written from Binance's public support articles. Button labels change between versions, so if your screen differs, follow your screen.